Shipping & Returns
Shipping Policy
- Processing Time: Orders are typically processed within 3-5 business days.
- Shipping Time: Shipping times vary depending on your location. Once your order is shipped, you will receive a tracking number via email to monitor its progress.
- Shipping Destinations: We currently only ship within the United States.
- Shipping Costs: We offer free standard shipping.
Return Policy
- Eligibility: We accept returns for unopened kits only. The original box seal must be intact.
- Return Window: You may request a return within 14 days of receiving your order.
- Return Process: To initiate a return, please contact us at dentalrecoverysolutions@gmail.com with your order number and reason for return. We will provide you with a return shipping label and instructions.
- Return Shipping Costs: Return shipping costs are the responsibility of the customer. The cost of the return shipping label will be deducted from your refund.
- Refunds: Once your return is received and inspected, we will issue a refund to your original payment method. Please allow 3-5 business days for the refund to be processed.
Important Notes
- We are not responsible for lost or stolen packages.
- If your order arrives damaged, please contact us immediately.
- We reserve the right to refuse any returns that do not meet our policy requirements.
Contact Us
If you have any questions about our shipping and returns policy, please contact us at dentalrecoverysolutions@gmali.com or fill out this form here.